Policies
Medical Disclaimer
Website and AI assistant content is educational and does not replace consultation with a qualified doctor.
Last updated: 2026-01-01
Not medical advice
All content on this website, including health library articles and responses from the Vitalis Care Assistant, is general health information. It is not a diagnosis, prescription or treatment plan.
Always consult a doctor
Diagnosis and treatment require an in-person clinical examination. Never delay seeking care or stop a prescribed medicine based on information read here.
Emergencies
If you have chest pain, breathlessness, sudden weakness or slurred speech, uncontrolled bleeding, seizures or loss of consciousness, go to our 24/7 emergency department or call our ambulance line immediately.
AI assistant limits
The Vitalis Care Assistant helps with hospital information, departments, timings and appointment guidance. It does not diagnose conditions, interpret reports, or recommend medicines or dosages.